7.1 Access Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to add the Bot to Servers where you have appropriate permissions and to use the Bot's features in accordance with these Terms and our documentation.

7.2 Usage Limitations

Your usage of the Bot may be subject to certain limitations, including:

• Rate limits on commands and API requests
• Restrictions on the number of Servers where you can use the Bot
• Limitations on storage or processing of User Content
• Restrictions on concurrent users or interactions

These limitations may vary based on your subscription tier (if applicable). Attempting to circumvent these limitations is a violation of these Terms.

7.3 Premium Features

Certain features may require a subscription or payment. If you subscribe to premium features, additional terms in the "Subscription Management" section may apply.

Data Collection Under GDPR

In compliance with the General Data Protection Regulation (GDPR), we collect and process your personal data only when we have a lawful basis to do so. This includes processing based on your consent, to fulfill a contract with you, to comply with a legal obligation, to protect your vital interests, to perform a task in the public interest, or for our legitimate interests where those don't override your fundamental rights and freedoms.

We collect only the minimum data necessary for the purposes specified in this policy. When we request your consent to process your data, you have the right to withdraw that consent at any time.

Data Processing Under GDPR

We process personal data in accordance with the principles outlined in the GDPR:

• Lawfulness, fairness, and transparency: We process data lawfully, fairly, and in a transparent manner.
• Purpose limitation: We collect data for specified, explicit, and legitimate purposes and do not process it in a manner incompatible with those purposes.
• Data minimization: We limit data collection to what is necessary for the purposes for which it is processed.
• Accuracy: We take reasonable steps to ensure personal data is accurate and kept up to date.
• Storage limitation: We keep data in a form that permits identification only as long as necessary for the purposes of processing.
• Integrity and confidentiality: We process data in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

We maintain records of our data processing activities and conduct data protection impact assessments where required by law.

Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights with respect to your personal data:

• Right to access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can request that we correct inaccurate or incomplete data about you.
• Right to erasure: You can request that we delete your personal data in certain circumstances.
• Right to restrict processing: You can request that we restrict the processing of your data in certain circumstances.
• Right to data portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
• Right to object: You can object to our processing of your personal data in certain circumstances.
• Rights related to automated decision-making: You can request human intervention in automated decisions that significantly affect you.

To exercise these rights, please contact us at norperzbusiness@gmail.com. We will respond to your request within 30 days.

International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your data, such as:

• Transferring to countries deemed by the European Commission to provide adequate protection
• Using Standard Contractual Clauses approved by the European Commission
• Adopting Binding Corporate Rules for transfers within our corporate group
• Where applicable, relying on derogations for specific situations such as your explicit consent or the necessity to perform a contract with you

You have the right to obtain information about the safeguards we use to transfer your personal data outside the EEA by contacting us at norperzbusiness@gmail.com.

Information Collection Notice for California Residents

Under the California Consumer Privacy Act (CCPA), we are required to inform California residents about the categories of personal information we collect and the purposes for which we use this information.

In the past 12 months, we have collected the following categories of personal information:

• Identifiers (such as name, email address, IP address)
• Commercial information (such as products purchased or considered)
• Internet or other electronic network activity (such as browsing history)
• Geolocation data
• Inferences drawn from other personal information

We use this information for the business and commercial purposes described in our Privacy Policy.

California Privacy Rights

If you are a California resident, you have the following rights under the CCPA:

• Right to know: You can request information about the personal information we have collected about you and how we have used and disclosed it.
• Right to delete: You can request the deletion of your personal information, subject to certain exceptions.
• Right to opt-out: You can opt out of the sale of your personal information, if applicable.
• Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your rights, you can submit a verifiable consumer request by contacting us at norperzbusiness@gmail.com or through the methods described in our Privacy Policy. You may make a request up to twice within a 12-month period. We will respond to your request within 45 days, with a possible extension of up to 45 additional days when reasonably necessary.

California Do Not Sell My Personal Information

Under the CCPA, California residents have the right to opt-out of the sale of their personal information. WE DO NOT sell personal information as defined by the CCPA.

Consent Under PIPEDA

In accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), we obtain your consent when we collect, use, or disclose your personal information. The form of consent may vary depending on the circumstances and the type of information collected. Express consent is generally obtained when the information is likely to be considered sensitive, while implied consent may be appropriate when the information is less sensitive.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. However, please note that withdrawing your consent may affect our ability to provide you with certain products or services.

Canadian Privacy Rights

Under PIPEDA, you have the right to:

• Access your personal information held by us
• Challenge the accuracy and completeness of your personal information
• Have your personal information amended where inaccurate or incomplete
• Withdraw your consent to the continued use and disclosure of your personal information

To exercise these rights, please contact our Privacy Officer at norperzbusiness@gmail.com. We will respond to your request within 30 days, unless an extension is warranted.

Cross-Border Data Transfers

Your personal information may be stored and processed in Canada or other countries where we or our service providers maintain facilities. By using our services, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than in your country.

When we transfer your personal information to other countries, we will protect that information as described in this Privacy Policy and in accordance with applicable law. We take steps to ensure that third parties involved in processing your data maintain appropriate data protection safeguards.

Australian Privacy Principles Compliance

We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). The APPs govern how we collect, use, disclose, store, and provide access to your personal information. We are committed to:

• Being open and transparent about how we manage your personal information
• Only collecting personal information that is reasonably necessary for our functions or activities
• Notifying you about the collection of your personal information
• Only using or disclosing your personal information for the purpose for which it was collected, or for a related purpose you would reasonably expect
• Taking reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access, modification, or disclosure
• Providing you with access to your personal information upon request
• Correcting inaccurate, out-of-date, incomplete, irrelevant, or misleading personal information

For more detailed information about how we handle your personal information, please refer to our Privacy Policy.

Your Privacy Rights in Australia

Under the Privacy Act and the APPs, you have the right to:

• Request access to the personal information we hold about you
• Request correction of any personal information that is inaccurate, out-of-date, incomplete, irrelevant, or misleading
• Make a complaint about a breach of the APPs
• Opt out of receiving direct marketing communications from us
• Request information about our privacy practices and handling of your personal information

To exercise these rights, please contact our Privacy Officer at norperzbusiness@gmail.com. We will respond to your request within a reasonable timeframe (usually within 30 days).

Disclosure to Overseas Recipients

We may disclose your personal information to overseas recipients, such as service providers or affiliated entities located outside Australia. When we do so, we take reasonable steps to ensure that the overseas recipient does not breach the APPs in relation to your personal information.

The countries where overseas recipients may be located include UNITED STATES OF AMERICA. By providing your personal information, you consent to this disclosure.

If a third-party overseas recipient handles your personal information in a way that breaches the APPs, we may be accountable under the Privacy Act, and you may not be able to seek redress under the Privacy Act against the overseas recipient.

Consent for Electronic Communications

In compliance with Canada's Anti-Spam Legislation (CASL), we obtain appropriate consent before sending commercial electronic messages (CEMs) to electronic addresses. We may rely on either express or implied consent:

• Express consent means you have actively agreed to receive our communications, which remains valid until you withdraw it.
• Implied consent may arise from an existing business relationship, existing non-business relationship, conspicuous publication of your address, or voluntary disclosure of your address to us without indicating you do not wish to receive CEMs.

When requesting your express consent, we clearly identify the purpose for which consent is sought, provide our contact information, and inform you that you can withdraw your consent at any time.

Unsubscribe Mechanism

Every commercial electronic message we send includes a clear and prominent unsubscribe mechanism that allows you to withdraw your consent to receive future messages. The unsubscribe mechanism:

• Is easy to use and at no cost to you
• Can be executed through the same electronic means by which the message was sent, or if that is not practicable, through another electronic means
• Specifies an electronic address or link to a webpage to which the unsubscribe request may be sent

When you unsubscribe, we will honor your request within 10 business days. We will not charge a fee, require you to provide personal information beyond your electronic address, or make you take any steps other than sending a reply email or visiting a single webpage to unsubscribe.

CASL Compliance Statement

We are committed to compliance with Canada's Anti-Spam Legislation (CASL). This means we:

• Obtain appropriate consent before sending commercial electronic messages
• Clearly identify ourselves in all communications
• Provide our contact information in all communications
• Honor all unsubscribe requests promptly
• Do not alter transmission data without consent
• Do not install computer programs without consent

If you have questions about our CASL compliance practices or believe you have received a message from us that does not comply with CASL, please contact us at norperzbusiness@gmail.com.

API License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Application Programming Interface ("API") for the purpose of developing, testing, and supporting your integration with our Services, and for facilitating your use of our Services.

API Credentials and Security

To access our API, you may need to register for API credentials (such as API keys, tokens, or passwords). You agree to:

• Keep your API credentials secure and confidential
• Not share your API credentials with any third party without our prior written consent
• Implement reasonable security measures to protect your API credentials
• Notify us immediately of any breach or unauthorized use of your API credentials

You are responsible for all activities that occur under your API credentials.

Usage Restrictions and Rate Limits

Your use of our API is subject to the following restrictions:

• API calls may be subject to rate limits (requests per minute, hour, or day)
• Usage may be capped at certain volumes based on your service tier
• Certain API functionality may require additional permissions or separate agreement
• You may not use the API in a manner that exceeds reasonable request volume or constitutes excessive or abusive usage

We reserve the right to enforce API rate limits, monitor API usage, and suspend or terminate API access for violations of these restrictions.

API Changes and Deprecation

We may modify, update, or discontinue any aspect of our API at any time. For material changes to the API, we will make reasonable efforts to provide advance notice. We may offer version support according to our API Lifecycle Policy, but we are not required to support previous versions of the API indefinitely.

Technical Documentation

We provide technical documentation for the use of our API. While we strive to keep documentation accurate and up-to-date, we do not warrant that the documentation will be error-free. Technical documentation is provided "as is" without warranty of any kind.

Third-Party Applications

If you develop applications for third parties that integrate with our API, you agree to:

• Provide clear attribution identifying the use of our Service in your application
• Ensure your end users comply with these Terms
• Not misrepresent your relationship with us or suggest that we endorse your application
• Comply with all applicable laws and regulations, including data protection laws

Monitoring and Analytics

We may monitor your use of the API for compliance with these Terms, security purposes, and to improve our Services. This monitoring may include the number of API calls, traffic patterns, and content of API requests and responses (consistent with our Privacy Policy).

Content Standards

When submitting User Content to our Services, you must comply with the following standards. User Content must not:

• Contain material that is defamatory, obscene, offensive, hateful, or inflammatory
• Promote sexually explicit material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age
• Infringe any copyright, database right, trademark, or other intellectual property right of any person
• Be likely to deceive or mislead any person
• Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence
• Promote any illegal activity or advocate, promote, or assist any unlawful act
• Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience, or needless anxiety
• Be likely to harass, upset, embarrass, alarm, or annoy any other person
• Impersonate any person or misrepresent your identity or affiliation with any person
• Give the impression that the Content emanates from us, if this is not the case
• Contain any advertising or promote any services or web links to other sites without our prior written approval

Moderation Process

We may employ various moderation methods, including but not limited to:

• Pre-moderation (reviewing content before it is published)
• Post-moderation (reviewing content after it is published)
• User flagging and reporting systems
• Automated filtering and detection tools
• Human review by moderators or community managers

Our moderation team has sole discretion to determine whether User Content violates these Terms. Moderators may take any of the following actions in response to violations:

• Remove or refuse to post any User Content
• Limit or block a user's ability to submit User Content
• Issue warnings to users
• Temporarily suspend or permanently terminate a user's account
• Report illegal content to relevant authorities

Appeals Process

If you believe your content was removed in error, you may appeal the moderation decision by contacting us at norperzbusiness@gmail.com. Please include the following information in your appeal:

• The specific content that was removed
• The reason you believe the content does not violate our Terms
• Any additional context that may be relevant to our review

We will review your appeal and respond within 7 business days. All moderation decisions following an appeal are final.

Repeat Offenders

Users who repeatedly violate our content standards may have their accounts terminated and may be permanently prohibited from using our Services. We maintain internal records of warnings and violations to identify repeat offenders.

Legal Compliance

We reserve the right to disclose your identity to any third party who claims that material posted by you violates their rights (including, but not limited to, intellectual property rights or privacy rights). We will also cooperate with law enforcement authorities as required by law, which may include sharing User Content and user information in response to a valid legal request.

No Monitoring Obligation

Although we have the right to monitor, remove, or edit User Content, we are not obligated to do so and assume no responsibility for monitoring all User Content. Users are encouraged to report content that violates these Terms through our reporting mechanisms.

Scope and Roles

These Data Processing Terms apply when we process personal data on your behalf in the course of providing our Services. For the purpose of these terms, you are the "Data Controller" and we are the "Data Processor" as those terms are defined in applicable data protection laws.

These terms supplement our Terms of Service and form a Data Processing Agreement ("DPA") between you and us. In case of any conflict between these Data Processing Terms and the rest of our Terms of Service, these Data Processing Terms shall prevail with respect to the processing of personal data.

Processing Obligations

We will:

• Process personal data only on your documented instructions, including with regard to transfers of personal data to a third country or international organization
• Ensure that persons authorized to process the personal data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality
• Implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing
• Assist you, taking into account the nature of processing, in responding to requests from data subjects
• Assist you in ensuring compliance with security, breach notification, impact assessment, and consultation obligations under applicable data protection laws
• At your choice, delete or return all personal data to you after the end of the provision of services relating to processing
• Make available to you all information necessary to demonstrate compliance with these obligations and contribute to audits, including inspections, conducted by you or an auditor mandated by you

Data Transfers

We will only transfer personal data to countries outside the European Economic Area (EEA) or other protected jurisdictions where appropriate safeguards are in place. These safeguards may include:

• Adequacy decisions by relevant authorities
• Standard contractual clauses approved by relevant authorities
• Binding corporate rules
• Other valid transfer mechanisms

Data Breach Notification

We will notify you without undue delay after becoming aware of a personal data breach affecting the personal data we process on your behalf. Our notification will include, to the extent possible:

• The nature of the breach
• The categories and approximate number of data subjects concerned
• The categories and approximate number of personal data records concerned
• The likely consequences of the breach
• The measures taken or proposed to address the breach and mitigate possible adverse effects

Records of Processing

We will maintain records of our processing activities as required by applicable data protection laws. Upon your reasonable request, we will make these records available to you to demonstrate our compliance with these Data Processing Terms.

Subscription Plans and Billing Cycles

We offer various subscription plans with different features, limitations, and pricing. The specific details of available plans are described on our pricing page. Subscriptions may be offered on a monthly, quarterly, annual, or other recurring basis as specified during signup.

By subscribing to our Services, you authorize us to charge the applicable subscription fees to your designated payment method at the beginning of each billing period. For monthly subscriptions, you will be billed on the same date each month. For annual subscriptions, you will be billed on the same date each year. If a billing date falls on a date that does not exist in a particular month (e.g., the 31st), you will be billed on the last day of that month.

Automatic Renewal

All subscriptions automatically renew unless canceled by you prior to the renewal date. By subscribing, you authorize us to automatically charge your payment method for the subscription term at the then-current rate. If the renewal fails due to payment issues, we may attempt to process the payment multiple times within a 1-day period.

Price Changes

We may change the price of our subscription plans from time to time. If we change the pricing for your subscription plan, we will provide notice of the change through our Services or via email at least 7 days before the change is to take effect. Your continued use of the Services after the price change goes into effect constitutes your agreement to pay the updated price. If you do not agree to a price change, you must cancel your subscription before the change goes into effect.

Payment Methods

We accept various payment methods, which may include credit cards, debit cards, PayPal, and other payment services as indicated during the checkout process. You agree to provide current, complete, and accurate billing information and to promptly update such information if it changes. For subscription services, you authorize us to store your payment method information for future charges.

Cancellation

You may cancel your subscription at any time through your account settings or by contacting our customer support at norperzbusiness@gmail.com. Upon cancellation, your subscription will remain active until the end of your current billing period, and you will not receive a refund for any fees already paid.

Instruction for cancellation: Log into the PayPal Payment Processor and cancel your subscription.

Free Trials and Promotional Periods

We may offer free trials or promotional periods for our subscription services. Unless otherwise stated, free trials automatically convert to paid subscriptions at the end of the trial period. To avoid charges, you must cancel before the end of the free trial period. You may be required to provide a valid payment method to start a free trial, and we may authorize a nominal charge to verify your payment method.

You are eligible for one free trial per subscription plan unless we explicitly permit otherwise. We reserve the right to determine eligibility for free trials and to limit or prohibit free trials at our discretion.

Refunds

All subscription fees are non-refundable except as expressly stated in these Terms or as required by applicable law. In exceptional circumstances, we may, at our sole discretion, offer a partial or full refund. Any refunds will be processed using the original payment method unless otherwise specified.

Account Delinquency

If payment cannot be charged to your payment method for any reason (such as expiration, insufficient funds, or otherwise), we will make reasonable attempts to notify you and retry the charge. If we are unable to charge your payment method after multiple attempts, we may suspend or terminate your access to the Services. You remain responsible for any uncollected amounts.

Tax and VAT

Subscription fees may not include applicable taxes such as sales tax, value-added tax (VAT), or goods and services tax (GST). Where required by law, we will collect and remit these taxes to the appropriate authorities. You are responsible for any taxes not collected by us that are applicable to your purchase.

Permission Requirements

Certain bot commands require specific permissions to function properly. These permissions fall into two categories:

1. Bot Permissions: Permissions that must be granted to the bot within the platform (e.g., Discord permissions such as "Send Messages," "Read Message History," "Manage Messages," etc.)
2. User Permissions: Permissions that the user invoking the command must have (e.g., server administrator, moderator roles, etc.)

Attempts to use commands without the necessary permissions may result in error messages or command failure. The required permissions for each command are documented in our command reference guide.

Command Restrictions

Some commands may be restricted based on:

• Subscription tier (free vs. premium)
• Server boost level or member count
• User roles or permissions
• Cooldown periods to prevent abuse
• Server-specific configurations set by administrators

Custom Commands

Where applicable, our bot may support custom commands created by server administrators. Server administrators are responsible for the content and functioning of custom commands they create. Custom commands must comply with these Terms, the platform's terms of service, and applicable laws. We reserve the right to disable custom commands that violate these requirements.

Command Outputs and Responses

Command outputs may include text, embeds, images, buttons, or other interactive elements. We do not guarantee the format, appearance, or exact content of command responses, which may change as we update and improve the bot.

Automated and Scheduled Commands

Where our bot supports automated or scheduled commands (such as recurring announcements or moderation actions), we do not guarantee the exact timing of execution. Scheduled commands may be delayed due to technical limitations, service disruptions, or resource constraints. Server administrators are responsible for configuring automated features appropriately for their communities.

Discord Terms Compliance

Our Bot operates on the Discord platform and is subject to Discord's Terms of Service, Developer Terms of Service, Developer Policy, and Community Guidelines. By using our Bot, you agree to comply with these Discord policies in addition to our own Terms. In case of conflict between our Terms and Discord's policies, Discord's policies will prevail.

Discord API Usage

Our Bot interacts with Discord through Discord's official API. We make reasonable efforts to comply with all API requirements, rate limits, and best practices as set forth in Discord's developer documentation. Any changes made by Discord to their API may affect our Bot's functionality. We will attempt to adapt to such changes in a timely manner but cannot guarantee continuity of all features during transition periods.

Discord Verification Requirements

If our Bot requires access to privileged gateway intents or serves more than 100 Discord servers, it must undergo Discord's verification process. Our verification status is available on our Bot's Discord page. You acknowledge that Discord may revoke our verification status or access to certain features if they determine we have violated their policies.

Server Member Data Protection

Our Bot may process Discord server member data, including but not limited to user IDs, usernames, message content, roles, and other information necessary for the Bot's functionality. We process this data in accordance with our Privacy Policy and Discord's requirements. We do not store or process more data than is necessary for the Bot's operation.

Discord Prohibited Activities

You agree not to use our Bot to engage in activities prohibited by Discord, including but not limited to:

• Self-botting or user-botting
• Performing server raids
• Distributing spam content
• Operating user engagement farms
• Selling or purchasing access to Bot features for Discord Nitro gifts or cryptocurrency
• Abusing Discord verification systems
• Facilitating violations of Discord's Terms of Service

Discord-Mandated Disclosures

In accordance with Discord's requirements, we disclose the following:

• Our Bot's privacy practices are described in our Privacy Policy
• Our Bot DOES NOT use message content for personalization or improvement of user experience
• Our Bot DOES NOT store message content

Discord Badge Requirements

If our Bot displays a verified bot badge, active developer badge, or other official Discord badges, these badges are granted by Discord and subject to Discord's terms. These badges indicate that we have met certain requirements set by Discord but do not constitute Discord's endorsement of our Bot.

Platform Removal

If Discord determines that our Bot violates their policies, they may remove our Bot from their platform. In such case, we will endeavor to address the issues raised by Discord and restore service. However, we cannot guarantee that our Bot will be reinstated on the Discord platform, and we disclaim liability for any damages resulting from such removal.